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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  Availability, Performance and Problem Management
 
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Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.
November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc.
November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Top 5 Server Monitoring Battles and How You Can Win Them by Nimsoft, Inc.
November 04, 2009 - (Free Research) The uses, requirements, and complexity of servers have all increased dramatically. Consequently, server monitoring has more importance in today's environments. This guide looks at some of the most pressing challenges you might face in ensuring optimal server performance. It offers insights into the tools and strategies for addressing these demands.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nine Storage-Related Attributes of an Enterprise Cloud by Compellent
November 04, 2009 - (Free Research) A robust enterprise cloud should not be focused myopically on CPUs, memory, disks, and a range of IP addressees. Businesses instead should include the nine attributes presented in this paper when formulating an enterprise cloud platform strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk vs. Service Desk: Which One is Right for You by Numara Software
March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies by SearchSecurity.com
October 27, 2009 - (Free Research) This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Trends and Direction of Enterprise Architecture (EA) by Infosys Technologies Limited
February 01, 2009 - (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-book: Automate configuration changes and save your data center millions by BMC Software, Inc
November 03, 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
(EBOOK) VIEW ABSTRACT | GO TO

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc
November 03, 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency by BMC Software, Inc
November 03, 2009 - (Free Research) To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast - IT Performance Management: Measure, Monitor and Modify for Operational Excellence by IBM
July 22, 2009 - (Free Research) High-performing organizations take a more practice-based and practical, approach to measuring, managing and enhancing IT performance. Adopt new, flexible solutions to support the way that your organization uses IT to drive operational excellence.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing by Oracle Corporation
October 28, 2009 - (Free Research) Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Application Performance Up To 5X With Adaptec MaxIQ™ SSD Cache Performance Solution by Adaptec, Inc.
October 28, 2009 - (Free Research) Today’s data centers and cloud computing environments require increased I/O performance to support large-scale applications such as databases, web servers, e-commerce applications, file servers, and email. This whitepaper focuses on the performance benefits of using the Adaptec MaxIQ™ SSD Cache Performance Solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company
August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - A Forrester 2008 Report by Hewlett-Packard Company
April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

5 Key Virtualization Management Challenges - and How to Overcome Them by Hewlett-Packard Company
March 2009 - (Free Research) Virtualization introduces fundamental changes to IT, and adds significant management challenges. Read this informative white paper written by Enterprise Management Associates to learn what these challenges are as well as some of the solutions and strategies used to deal with them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Reduce Network Operations Centers (NOC) Costs with Automation -- HP eBook by Hewlett-Packard Company
February 2009 - (Free Research) Check out this eBook to learn how to unify fault, performance and configuration management to increase uptime, reduce costs, and reduce human error.
(EBOOK) VIEW ABSTRACT | GO TO

ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company
February 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

PRESENTATION TRANSCRIPT: Lower IT Costs Now - Roadmap for Developing a Thin-Client Strategy by PC Connection in partnership with HP ThinClient
October 2009 - (Free Research) This presentation transcript explores how thin client deployments can enable businesses to achieve efficiency and high-performance benefits in your infrastructure. Receive recommendations for developing your own thin-client strategies.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Initial Investment Payback Analysis: Dell PowerEdge R710 solution vs. HP ProLiant DL385 solution by Dell, Inc. and Intel
March 2009 - (Free Research) In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution can replace up to nine HP ProLiant DL385 solutions, and could yield a payback in under 9 months.
(TEST RESULTS) VIEW ABSTRACT | GO TO

Pearson Marks 10th Year using Northern Storage Suite to Manage User Data by Northern Parklife
September 2009 - (Free Research) Pearson, the international media and education company, is looking for a single tool that can provide information vital to their storage management. Its infrastructure support team selected Northern Storage Suite.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Switching from Solaris/SPARC to Solaris/ProLiant – 9 Things You Should Know by Arrow ECS HP Group
September 2009 - (Free Research) Businesses trying to migrate from SPARC to a more reliable platform often run into a host of obstacles. This podcast discusses the pitfalls of this transition and offers effective migration strategies.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc.
October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Addressing the Destructive Business Impact of Data Performance Problems by Syncsort
October 2009 - (Free Research) This paper details non-disruptive strategies for eliminating performance problems in existing data integration environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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