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Browse Directory>   Infrastructure and Systems ManagementNetworking and Communications SolutionsManaged Service Provider (MSP)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Seven Major Obstacles on the Road to Managed Services by N-able Technologies

December 01, 2009 - (Free Research) Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collision-Free Residential Access: Deliver High Throughput, Reliability, and Scalability with Point-to-Multipoint Wireless Broadband Networks by Motorola, Inc.

December 01, 2009 - (Free Research) In the highly competitive wireless communications market, dissatisfied customers can and do change providers virtually as soon as they have a poor service experience. Read this paper to learn how some service providers are able to keep their customers satisfied -- satisfied enough to refer friends and neighbors.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Google Communications Intelligence Report 2009: Business in the Cloud - 2009 Outlook by Google

December 01, 2009 - (Free Research) This white paper will share the findings of a global, multi-industry study (sponsored by Google) of 1,125 IT decision makers to track perceptions about cloud computing and the key business drivers behind the growth in cloud-based solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent

November 13, 2009 - (Free Research) Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.
(EGUIDE) VIEW ABSTRACT | GO TO

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc.

November 04, 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp

October 30, 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.
(EGUIDE) VIEW ABSTRACT | GO TO

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT

June 16, 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach by Sprint

July 23, 2009 - (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business Process Management Best Practices by PointSource

October 01, 2009 - (Free Research) The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.
(EGUIDE) VIEW ABSTRACT | GO TO

Agosto Takes Managed Services to a New Level with Google Apps by Google Apps Authorized Reseller Program

October 15, 2009 - (Free Research) Read this case study to learn how Agosto used Google Apps to help their client, Dunn Bros', communicate and collaborate between its many store and office locations.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Strategic Steps for Moving to LTE by Alcatel-Lucent

September 24, 2009 - (Free Research) The growing success of mobile data services and the success of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This videocast takes a look at how LTE, the next generation of wireless networking, is dealing with these challenges while taking the user experience to the next level.
(VIDEO) VIEW ABSTRACT | GO TO

VDI Expert Series: Reduce Desktop Management Costs While Increasing IT Security & Agility by Citrix

August 27, 2009 - (Free Research) This webcast explores the cost saving benefits of virtual desktops. Gain insight into implementing a more secure and accessible enterprise desktop environment. Discover how this technology has transformed business operations by reducing management and support costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software

November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Do Application Developers Want? by Alcatel-Lucent

October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast examines application developers' needs and how network providers can improve their relationships with developers.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Why Do Network Providers Need Application Developers? by Alcatel-Lucent

October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast covers market trends driving network providers to change their relationships with application developers.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Finding Value in Services: A Navigational Guide by Alcatel-Lucent

May 08, 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Accelerated Process Development and Execution in Large IP Service and Network Migration Programs by Alcatel-Lucent

March 26, 2009 - (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Revenue and Increasing Value with Application Performance Management by Blue Coat

December 22, 2008 - (Free Research) As a leading provider of solutions for Service Providers, Blue Coat appliances give you the visibility, acceleration and security needed for optimizing your network. Read this e-book to learn how Blue Coat gives you the control you need to deliver a whole set of new managed services for your business and consumer customers.
(EBOOK) VIEW ABSTRACT | GO TO

Using SLAs to Gain a Competitive Advantage by Blue Coat

December 28, 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Optimizing Managed Service Delivery With Secure Application Acceleration by Blue Coat

December 30, 2008 - (Free Research) This whitepaper will examine the trends and challenges associated with web-based services and MSPs, and will identify the best way to optimize network and application performance and security. We will look at today's best practices and examine how Blue Coat Systems is addressing requirements with an integrated solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Services Delivery: From Packets to Applications by Blue Coat

April 29, 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Offering the Cloud to your Clients by Google Apps Authorized Reseller Program

September 25, 2009 - (Free Research) In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast- Computing as a Service- New Models for Scaling Your Online Business by Rackspace Hosting & Limelight Networks

September 25, 2009 - (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

IT Briefing: Using Cloud Computing to Accelerate your UC Deployment by Smoothstone IP Communications

June 24, 2009 - (Free Research) In this IT briefing, Zeus Kerravala, SVP of Enterprise Research from Yankee Group, will define unified communications, provide an overview of cloud computing based UC services, describe the corporate benefits of cloud computing and provide practical advice for companies that want to explore this as a viable deployment option.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Managed VoIP: More Cost Effective Than You Think by Orange Business Services

July 21, 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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