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Live Chat: Unified Messaging features of Exchange 2010 by Microsoft
November 12, 2009 - (Free Research) Join IT Knowledge Exchange for a LIVE chat hosted by Microsoft Unified Messaging and Exchange experts Frank Byrum, Ed Banti, and Yesim Koman. Sign up for a reminder today and join our chat LIVE on November 12th from 11AM EST to 2PM EST.
Reality Check: Five Things You Should Know About SIP by Catalyst Telecom
November 02, 2009 - (Free Research) In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Tips and Tricks: Managing Converged Networks with PacketShaper by Blue Coat
October 28, 2009 - (Free Research) On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.
IP Telephony without Migration Migraines by Cisco Systems, Inc.
October 02, 2009 - (Free Research) Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
Five Best Practices for Unified Communications by AT&T Corp
October 28, 2009 - (Free Research) Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
The Business Value of Unifying Communications: Avaya and HP ProCurve by Avaya
September 14, 2009 - (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
SIP Trunking Is Key to Accelerating Unified Communications Deployments by Sprint
February 01, 2009 - (Free Research) This report introduces the reader to Unified Communications and to SIP trunking and how it can play a key role in accelerating the deployment of UC. It also provides recommendations on how to evaluate SIP trunking providers and some thoughts for initial deployment.
AT&T's Video in the Enterprise Webcast by AT&T Corp
October 27, 2009 - (Free Research) Videoconferencing, training, surveillance, and executive communications are leading use cases for enterprise video. In this webcast, IDC Analyst Melissa Webster discusses the "operationalization" of video in organizations and AT&T's Ethan Fox explains how to manage its distribution across the corporate network.
Introduction to Evolved Packet Core by Alcatel-Lucent
June 09, 2009 - (Free Research) This white paper provides a brief introduction to Evolved Packet Core - a new mobile core for LTE. Key concepts and functional elements are outlined, as well as key changes in LTE requirements imposed on the Evolved Packet Core, and the deployment challenges one can expect to encounter.
Web 2.0 and Sales Process Management by Oracle Corporation
June 10, 2009 - (Free Research) How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
E-guide: Eliminating Cost and Complexity with Hosted VoIP by 8x8, Inc.
July 31, 2009 - (Free Research) This article pinpoints the questions you should be asking yourself and your potential provider that could make or break the case for hosted VoIP as it relates to your organization's needs.
eGuide: Hosted and Managed VoIP Fundamentals by 8x8, Inc.
July 28, 2009 - (Free Research) Check out this e-guide to learn about the differences between hosted and managed VoIP solutions, which will help you decide if outsourcing VoIP is right for your organization.
Smart Solutions for a Virtual Office with VOIP by 8x8, Inc.
July 23, 2009 - (Free Research) Read these three brief case studies to learn how the 8x8, Inc. Virtual Office PBX solution enhanced communications and contributed to a culture of professionalism at three different companies.
Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation
September 24, 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
Networking and Unified Communications by CDW Corporation
September 01, 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution
June 09, 2009 - (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
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