WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..
		Enterprise Performance Management - Financial Excellence and Beyond by SAP America, Inc.. Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor more... >> Discover more offerings from SAP America, Inc..

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Business Process Management (BPM) | Business Intelligence Solutions | Customer Service (General) | Business Planning | Enterprise Performance Management/ Balanced Scorecard | Operational BI | Enterprise Dashboards | Decision Support Systems | Customer Relationship Management (CRM) | Enterprise Resource Planning (ERP)

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How Should an Enterprise Move towards Unified Communications? by Avaya, Inc July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enhancing IT Support with Knowledge Management by CA. August 2008 - (Free Research) Knowledge Management is a multi-faceted initiative involving a degree of cultural change for the organization, it requires a change in processes, a reevaluation of how knowledge is captured and represented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence in the Real-Time World by Pitney Bowes Group 1 Software September 2008 - (Free Research) An operational BI system should be focused on influencing the interaction with your customer to provide benefit to both the customer and your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company August 2008 - (Free Research) This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Pricing Makes More Projects Possible by Cognos, an IBM Company October 2008 - (Free Research) IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies Inc. March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Foster Innovation in Your Company, Part Two by Cisco Systems, Inc February 2008 - (Free Research) Learn how granting access to your intellectual property rights can lead to greater market share without giving up your unique selling proposition. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IBS business software by IBS, International Business Systems Armed with a range of smart and robust tools that allow you to organize, extract and analyze any range of data within your systems, the fully-integrated IBS offering will help you make proactive decisions for both the short and long term.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

“Green” Communications: Help or Hype? Small Companies Make Real Green by Cisco Systems, Inc October 2008 - (Free Research) If your company uses eco-friendly business communications, it can reduce expenses and increase profits, while simultaneously satisfying customers’ “green” expectations and building brand value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Business Intelligence by QlikTech Inc. August 2008 - (Free Research) The market for business intelligence platforms is moving away from a position dominated by pure-play vendors. This paper discusses why this is being driven by a trend for consolidation, from several large application and software infrastructure vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

QlikView for SAP by QlikTech Inc. August 2008 - (Free Research) Using QlikView, companies complement their centralized SAP reporting capabilities with instant user-driven visibility into business processes, allowing SAP-based decision making at the speed of business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Ways to Improve Your Company's Efficiency by Cisco Systems, Inc February 2008 - (Free Research) According to IDC, 60.2% of SMBs cited improving efficiency as their top business priority in 2005. Only 23% of those same businesses rated efficiency-enhancing infrastructure investments, such as expanding or upgrading a network, as a high priority. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Moves into the Mainstream: Supporting Pervasive BI with New Technology by Kognitio July 2008 - (Free Research) Business Intelligence (BI) is an important part of traditional strategic analytics like customer buying habits, product profitability, market trending, etc. Kognitio WX2 is changing and accelerating the dynamics of the evolving move toward pervasive BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliant Statement Archiving and Presentment for Financial Services by EMC Corporation. September 2008 - (Free Research) Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Community Management: A Comprehensive Approach to Supply Chain Communication by Inovis USA, Inc September 2008 - (Free Research) This white paper will examine the current state of B2B communication; detail the steps needed to mitigate the challenges created by B2B; and outline the concepts behind Business Community Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics CRM Online ® Offer by Microsoft May 2008 - (Free Research) Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about. (WHITE PAPER) GO TO WHITE PAPER

Oracle versus SAP: The Battle for Small and Medium-Sized Businesses (SMBs) by Oracle Corporation. March 2008 - (Free Research) Oracle and SAP are both ramping up their efforts to attract small and medium-sized businesses (SMBs) to their enterprise applications. Nucleus Research decided to investigate the success SMBs are having with Oracle and SAP enterprise applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation. February 2008 - (Free Research) This report highlights Oracle’s Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software as a Service Dramatically Improves CRM Success by Oracle Corporation. August 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing a Spectacular Support Structure by Numara Software April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Delivering supply chain excellence by IBS, International Business Systems April 2008 - (Free Research) This document concentrates on IT’s contribution to Supply Chain Execution and Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Network Management and Applications Performance Services by Alcatel Lucent August 2008 - (Free Research) This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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