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Free Tool: Real-time NetFlow Analyzer by SolarWinds, Inc. October 20, 2009 - (Free Research) Real-time NetFlow Analyzer displays inbound and outbound traffic separately for granular analysis that makes problem diagnosis quick and easy. Even better, you can view the historical NetFlow data broken out by application, conversation, domain, endpoint, and protocol. That way you know exactly how your bandwidth is being used and by whom. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Overcoming IPv6 Addressing and Management Challenges by BT Diamond IP November 2006 - (Free Research) Managing the IPv4/IPv6 address space resource requires an advanced tool that intelligently allocates, assigns and tracks the address blocks and individual IP addresses deployed on modern IP networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value by SAP America Inc October 2008 - (Free Research) Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc January 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp October 2009 - (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. (EGUIDE) VIEW ABSTRACT | GO TO

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez August 2009 - (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enable Project-Centric Manufacturing with Business Software by IFS June 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp October 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues. (EGUIDE) VIEW ABSTRACT | GO TO

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company September 2009 - (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. (EGUIDE) VIEW ABSTRACT | GO TO

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus UK October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Supply Chain Collaboration: The Key to Success in a Global Economy by SAP America Inc January 2007 - (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America Inc January 2009 - (Free Research) Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Hosted and Managed VoIP Fundamentals by 8x8, Inc. July 2009 - (Free Research) Check out this e-guide to learn about the differences between hosted and managed VoIP solutions, which will help you decide if outsourcing VoIP is right for your organization. (EGUIDE) VIEW ABSTRACT | GO TO

The CIO's Guide to IT Cost Optimization During the Recession by Hewlett-Packard Company June 2009 - (Free Research) In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value. (EGUIDE) VIEW ABSTRACT | GO TO

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com September 2009 - (Free Research) Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. (EBOOK) VIEW ABSTRACT | GO TO

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Network Transformation: Product and Service Leadership by SAP America Inc October 2009 - (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean IT: The Time for Transformation is Now by CA August 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc. May 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Where does security fit in the cloud? by VeriSign, Inc October 2009 - (Free Research) This expert E-Guide offers an in-depth look at the security of cloud computing. Discover a risk versus benefits comparison, learn why it may be difficult to satisfy compliance auditors if security controls are obscured, and see why cloud vendors aren’t very concerned with security. (EGUIDE) VIEW ABSTRACT | GO TO

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